HAMCO Fireworks is dedicated to protecting the privacy of the personally identifiable information our customers choose to share with us. We follow the principles of disclosure and necessity, which allow to a degree, sufficient information to facilitate while upholding the integrity of the quality of services to our customers.

Protection of personally identifiable information

Personally identifiable information is information that can be associated with a specific individual or entity, including, for example, a customer's name, address, or telephone number, e-mail address, personal preferences and purchasing history that are directly linked to him/her. This information is never released to other corporate or private institutions. Unless, in an unlikely event, we receive a court order, or is otherwise legally compelled to release any personally identifiable information, we will be legally required to comply, even if such compliance would otherwise be contrary to HAMCO Fireworks privacy policy.

HAMCO Fireworks takes significant steps to protect your personally identifiable information with secure servers, from simple name registration to encrypted financial data used in e-commerce transactions. Not everyone chooses to share personally identifiable information just because they visit a site. HAMCO Fireworks site will ONLY ask you to deliver required information via online SSL encrypted means to suffice the transaction of goods.

It is part of HAMCO Fireworks's policy that communications with HAMCO Fireworks staff members will be treated in confidence. The content of such communications will be shared within HAMCO Fireworks on an "as needed" basis, to answer the inquiries, request or fulfill instructions. Also, as the trading section of the site is available to public users, please remember that any personally identifiable information that is disclosed in these areas becomes public information and you should exercise caution in deciding to disclose your personally identifiable information.

Being America's premier online consumer fireworks shopping site, HAMCO Fireworks relationship with its customers is paramount. We seek to know about our users so we can serve you better, one of the ways of ensuring that we are constantly communicating with our users is that we answer all incoming emails by the day after we receive them. Mostly of you will receive a reply within 12 hours if not less. If for some reason you believe HAMCO Fireworks has not adhered to these principles, please contacting us, and we will take efforts to promptly determine and correct the problem.